How can I pay for my course?
The majority of our courses have a single fee which covers the teaching and assessment. We ask that this is paid as a single payment via internet banking. Once your course application has been received and processed, and you have received your offer, the OTT accounts team will send you (or whoever is paying the fees) an invoice with instructions on how to pay. We don't offer a credit facility.
Am I guaranteed entry to the course exam / assessment?
Your course tutors and the course directors will set specific progress objectives. If you do not meet those progress objectives OTT withholds the right to refuse you entry into the examination / assessment.
What happens if I have to drop out of the programme, do I get a refund?
Once you have accepted the offer and your fees have been paid they are non-refundable. We encourage learners to commit to their studies and plan for the impact they will have on their life (family and work commitments etc.). However, if something unexpected happens we will work with you to try and enable you to complete the course.
In the course information I have noticed a list of "prerequisites" do I have to meet them all to get a place?
Will I receive all the information that I need to pass the examination?
All of the courses we offer have a mixture of direct (guided) and self-directed learning. Direct hours are the ones you have with the course tutors; self-directed learning is a mixture of reading, research, consolidation of practical skills in your workplace and learning from colleagues. Adult learning is usually self-directed. We will provide you with the tools to learn and identify the areas of knowledge you should develop.
Do you provide the course textbooks?
No. OTT has a resource library which students are welcome to use when they are at the centre but you will need to have access to a copy of the course textbook at all times.
Do I need a trainer / supervisor?
No. Tutors will guide your study and provide feedback on your workbooks.